HART Sport Equipment

We’re working hard to meet demand

Continued port congestion is causing delivery delays across the country and impacting our ability to get some products in stock. We’re working hard to bring back the HART Sport products you love and we appreciate your understanding as estimated due dates may change.

HART Sport Equipment
  • FAQs


Where is my confirmation email?

What forms of payment do you accept?

Can I make changes to an existing order?

How do I cancel my order?

Can I get a proforma invoice?


What forms of payment do you accept?

Is it safe to use my credit card online at Hart Sport?

How do I pay by account?

How do I pay by Electronic Funds transfer?

How do I use a promotion code?


Do you send to PO Boxes or Parcel Lockers?

How do I track my order?

What delivery methods does HART Sport offer?

Authority to leave

Will the driver call me?

Do I need to sign for my delivery?

Will they take my order to the local post office?

Alternative collection points

If I miss my delivery, where do I collect it from?

My order is missing, what do I do?

One or more of my boxes is missing?

Can I collect my order?

Do you deliver to a business address?

Can I change my delivery address?


What is your returns policy?

How do I return my purchase?

Who pays for postage on returned items?

Do you refund faulty items?

Can I return a sale or discounted item?

Can I exchange my purchase?

Can I track my exchange?

How do I know you’ve received my return?

When will I receive my refund?