• Exchanges and Returns

Exchanges and Returns

Faulty Goods

HART Sport always aims to provide high quality products. However, if an item is faulty, please notify us within a reasonable time and we will happily replace it or refund your purchase price. 

HART Sport Boxes


If, for any reason, you are not satisfied with any products, please return it to HART Sport in original condition and in the original packaging within 7 days of receipt of the product. The returned products may be exchanged or a credit note issued. We do not offer a refund for products incorrectly ordered. A 15% restocking fee may apply.

How to return products

We've made the return process as hassle-free as possible. Simply:

  1. Call 0800 151 900 or email info@hartsport.co.nz to receive a Return Authorisation Number. Unfortunately, we will be unable to accept any goods returned without a Return Authorisation Number. We will arrange with you the best transport method for returning your goods.
  2. Download and complete the Return Goods Form.
  3. Pack items securely and enclose the completed form. 
    Send to:

  4. HART Sport
    10A Piermark Drive, Albany
    North Shore, Auckland

    For further information please see our Terms & Conditions.

    Return of goods form